Learn about E-commerce and how businesses are expanding through digital
resources.
Christopher Newberry
How E-Commerce Boosts Your Business
E-commerce accounts for over 20% of all retail purchases around the world.
This article provides information about E-commerce and how it boosts your
business.
Background
E-commerce (electronic commerce) includes buying or selling products and
services on the internet. Organizations ranging from startup businesses to
large corporations use e-commerce to reach a large audience.
Beatriz Estay wrote an article titled 16 Shopping Statistics: How Many People
Shop Online; she states that over 75% of people conduct their shopping
online at least once a month.
People desire convenience and accessibility. With the ability to shop from
home, customers love online shopping. Because of this, millions of companies
have stepped into the e-commerce world to meet the demands of the public.
E-Commerce VS Brick and Mortar Shops
Brick and Mortar Shops
A brick and mortar store is a physical location that allows customers to
browse and purchase products. Many customers prefer shopping at
brick-and-mortar locations because of the in-person shopping experience.
Internet experts once believed e-commerce would end brick-and-mortar stores.
However, this is not yet the case. Countless brick-and-mortar stores are
still thriving today. The bestselling brick-and-mortar businesses also take
advantage of the internet. These businesses focus on two sides of their
organization: the in-person store and the e-commerce store.
Pros:
• Customers enjoy an in-person experience
• Customers can physically see and test products
• Owners can use in-store sales tactics
• Trust can grow between workers and customers
Cons:
• High operating costs: licensing, permit fees, insurance,
security, technology, store fixtures, inventory, rent, employee
salaries, advertising, electricity, air conditioning, heat, water,
cleaning, and transaction fees.
• Limited space
• Inconvenient hours of operation
• Inconvenient Location
E-Commerce Shops
An e-commerce store provides a convenient way for customers to shop online
from any place, at any time. Many customers prefer e-commerce shopping
because it saves time, energy, and money. Business owners also find
e-commerce websites much easier to maintain and operate than
brick-and-mortar stores.
Pros:
• Accessible from anywhere in the world 24/7
• Easy to maintain and operate with no experience
• Low operating costs
• Little to no need for employees
• Ability to drop-ship
• Can use the same point of sale systems as brick-and-mortar
stores
Cons:
• Challenging to build without a software engineer
• Expensive to hire developers
• No in-person interactions for customers
• No cash transactions
How E-Commerce Benefits Your Business
E-commerce is highly beneficial for businesses looking to offer their
products/services outside their local area. A company can increase its sales
with web optimization and effective advertisement through media/social media
outlets. Such tactics provide an easy and convenient way for customers to
access their products/services. Additionally, media outlets permit direct
business-consumer communication. Customers can leave reviews on their
experience, which can help a business evaluate product feedback and general
improvements. Unlike brick-and-mortar shops, e-commerce shops have lower
costs and less maintenance while providing consumers with a more convenient
shopping experience. E-commerce is undoubtedly becoming an essential asset
in the world of business.
How E-Commerce Benefits Your Customers
Customers want the most convenient and cheapest way to receive products and
services. E-commerce provides customers with the perfect solution. With
E-commerce, your business becomes online and accessible on a global scale,
24/7. Your clients no longer need to plan a visit to an in-person store
because you can ship your products anywhere in the world. You can also give
clients special deals for purchasing your services and products online.
Conclusion
E-Commerce is the best way to sell your products online. E-Commerce gives
your business a digital shop that is globally accessible 24/7.
Newberry Software strives to make your business as successful as possible. We
offer professional E-Commerce development focusing on increasing your sales.
Contact us today for a free consultation to find out how we can help you
outperform your competition.